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Mail-order pharmacy service

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Using Mail Order Pharmacy Service for your ongoing prescription drugs is easy, convenient and can be cost saving.

You can order up to a 90-day supply of your Tier 1, 2 and 3 drugs from Preferred Network Retail or Mail Order Pharmacies, as well as from Non-Preferred Network Retail or Mail Order Pharmacies. Up to a 31-day supply of Tier 4 and Tier 5 drugs can be ordered from all Network Retail or Mail Order Pharmacies.

For questions about your copayments or what tier your drug is in, please refer to your Drug Formulary or call the Mail Order Pharmacy (see contact information below).

Enrollees are not required to use mail-order prescription drug services to obtain their extended supplies of maintenance medications.

If retail pharmacy does agree to accept the mail-order reimbursement rate for an extended supply of medications, the enrollee should have no out-of-pocket payment differences.

If retail pharmacy does not accept the mail-order reimbursement rate but has accepted an alternative retail or mail-order pharmacy rate for an extended supply of medications, the enrollee will be liable for any difference in charge.

How to Start:

Print the appropriate Mail Order Form below or call the contact number below to request a Mail Order Kit. Fill out the Member Information section and the Patient Information section for each new prescription you send. To best serve your prescription drug needs, also be sure to fill out and mail in the appropriate Health, Allergy and Medication Questionnaire the first time you use your Mail Order benefit. Enclose your doctor's signed prescription form. Fill out the credit card section on the form or include your check or money order for the required copayment. For more details, refer to your Evidence of Coverage or Summary of Benefits. It generally takes five days to process your order and mail it to you.

Refills:

Getting refills for your prescription is easy. Just call the Mail Order Pharmacy Service number or order online by referencing the prescription (Rx) number listed on your drug container. See contact information below. It's always a good idea to order your refills at least two weeks before your prescription runs out.

Contacts:

Medco by Mail Order Pharmacy

1-800-903-8346 (TTY 1-800-758-1089)
Monday through Friday, 8 a.m.to Midnight, Saturday, 8 a.m. to 6 p.m. EST
www.medco.com

Medco Mail Order Pharmacy Forms

Health, Allergy and Medication Questionnaire

Use Only for Walgreens Mail and Fax Order Pharmacy Program

The following forms are for individual members' use only with Walgreens mail and fax order pharmacy program.

H9572 S5584_W_12BCBSMAdvantageWebR2 CMS Approved 04262012

People with limited incomes may qualify for Extra Help to pay for their prescription drug costs. If eligible, Medicare could pay for up to seventy-five (75) percent of drug costs including monthly prescription drug premiums, annual deductibles, and co-insurance. Additionally, those who qualify will not be subject to the coverage gap or a late enrollment penalty. Many people are eligible for these savings and don't even know it. For more information about the Extra Help program, contact your local Social Security office or call 1-800-MEDICARE (1-800-633-4227), 24 hours a day, seven days per week. TTY users should call 1-877-486-2048.

Important information about these plans

Medicare Plus Blue PPOSM is a health plan with a Medicare contract. Prescription Blue PDPSM is a stand-alone prescription drug plan with a Medicare contract.

Medicare Plus Blue PPO

Medicare Plus Blue PPO is available to all Medicare beneficiaries who are Michigan residents and are entitled to receive services under Medicare Part A and enrolled in Part B.

With the exception of emergency or urgent care, it will cost more to get care from non-plan or non-preferred providers. Your responsibility will be greater out-of-network when the out-of-network coinsurance is based on the Medicare allowed amount and the contracted amount is lower. You may receive services from any provider who accepts Original Medicare. Your out-of-pocket costs will be lower if you choose a network provider. To find a network provider, visit www.bcbsm.com/medicare/provdirectory.shtml.

Prescription Blue PDP

Prescription Blue PDP is available to all Medicare beneficiaries who are Michigan residents entitled to receive services under Medicare Part A and/or enrolled in Part B.

Medicare Plus Blue PPO and Prescription Blue PDP

Premiums vary by county. You must continue to pay your Medicare Part B premium.

Limitations, copayments and restrictions may apply.

Our network includes approximately 2,300 Michigan retail pharmacies, of which 86 percent are network pharmacies. Nationwide, most chain pharmacies are in our network, as well as long-term care and home infusion pharmacies and Indian/Tribal/Urban (Indian Health Service) pharmacies.

In general, benefits are only available at contracted network pharmacies. Plan drugs may be covered in special circumstances, for instance, illness while traveling outside of the plan's service area where there is no network pharmacy. You may have to pay more than your normal cost sharing amount if you get your drugs at an out-of-network pharmacy. Quantity limitation and restrictions may apply. In addition, you will likely have to pay the pharmacy's full charge for the drug and submit documentation to receive reimbursement from Blue Cross Blue Shield of Michigan. For additional information on network pharmacies, please call Member Services at 1-877-469-2583, 8 a.m. to 8 p.m. seven days a week. TTY users should call 1-800-481-8704. You may also write to: Blue Cross Blue Shield of Michigan, 600 E. Lafayette Blvd., Mail Code X435, Detroit, MI 48226.

If you decide to have your plan premium withheld from your Social Security check or deducted from your checking or savings account, it may take up to three months for the automatic deduction to begin. If your premium amount is currently withheld from your Social Security check or deducted from your checking or savings account and you wish to receive a monthly bill instead, the change may also take up to three months to become effective. During this time, you will be responsible for paying your premium.

The benefit information provided herein is a brief summary, not a comprehensive description of benefits. For more information contact the plan. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on Jan. 1, 2013.

Medicare beneficiaries may enroll in Medicare Plus Blue PPO, BCN Advantage HMO-POS or Prescription Blue PDP through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov. For more information, please contact Blue Cross Blue Shield of Michigan at 1-877-469-2583, 8 a.m. to 8 p.m. seven days a week. TTY users should call 1-800-481-8704.

You may only enroll in Medicare Plus Blue PPOSM or Prescription Blue PDPSM during specific times of the year. To learn more about enrollment periods, please contact Member Services.