Blue Cross Blue Shield of Michigan Member - Customer Service - Walk-In Customers

Walk-In Customer Service

Customer service representatives are available weekdays. Select a city to find an address:

135 W. Chisholm
Alpena, MI 49707
Hours of operation:
9 a.m. to 5 p.m.

500 E. Lafayette Blvd.
Detroit, MI 48226
Hours of operation:
8:30 a.m. to 4:30 p.m.

4520 Linden Creek Parkway, Ste. A
Flint, MI 48507
Hours of operation:
8:30 a.m. to 5 p.m.

86 Monroe Center N.W.
Grand Rapids, MI 49503
Hours of operation:
9 a.m. to 5 p.m.

259 Hoover Blvd., Ste. 160
Holland, MI 49423
Hours of operation:
9 a.m. to 5 p.m.
(Closed for lunch 12:30 p.m. to 1:35 p.m.)

1000 N. Wisner, Suite 5
Jackson, MI 49202
Hours of operation:
8:30 a.m. to 5 p.m.

1403 S. Creyts
Lansing, MI 48917
Hours of operation:
8:30 a.m. to 5 p.m.

415 S. McClellan Ave.
Marquette, MI 49855
Hours of operation:
8:30 a.m. to 5 p.m.

1620 S. Mission
Mt. Pleasant, MI 48858
Hours of operation:
8:30 a.m. to 5 p.m.

1034 E. Sternberg Road
Muskegon, MI 49444
Hours of operation:
9 a.m. to 5 p.m.
(Closed for lunch 12:30 p.m. to 1:35 p.m.)

2255 W. Centre Ave.
Portage, MI 49024
Hours of operation:
9 a.m. to 5 p.m.

2887 Krafft Road, Suite 200
Port Huron, MI 48060
(Located next to the Secretary of State in the Court of Flags Mall.)
Hours of operation:
8:30 a.m. to 5 p.m.

4300 Fashion Square Blvd.
Saginaw, MI 48603
Hours of operation:
8:30 a.m. to 5 p.m.

27000 W. 11 Mile Road
Southfield, MI 48034
Note: Use the "Customer Way" street entrance.
Hours of operation:
8:30 a.m. to 4:30 p.m.

1769 S. Garfield Ave.
Traverse City, MI 49686
Hours of operation:
9 a.m. to 5 p.m.

6100 Auburn Road
Utica, MI 48317
Hours of operation:
8:30 a.m. to 5 p.m.

Note: Bill payments can only be accepted at the Detroit and Southfield locations. Payments are only accepted until 4 p.m. at the credit unions.

Quick Links