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Why Blue Cross?

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Largest Network of Doctors and Hospitals

    In Michigan

    No other carrier has the number of hospitals, doctors and health care professionals that are available to our members. Search our network.


    Worldwide

    Our BlueCard program provides added value when you're traveling outside of Michigan. If you need medical care when you're away from home, just show your Blue Cross Blue Shield ID card. Find a doctor or hospital outside of Michigan.
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Wellness Programs

We're committed to the health and wellness of our members. With a Blues plan, you'll have access to tools and resources that will help you stay healthy:

Coverage Advisor

Coverage Advisor is an online cost comparison tool to help you compare health insurance options.

Health Coach Hot Line

Available 24/7, our Health Coach Hot Line provides members with access to trained, registered nurses and health educators who provide accurate information on a wide range of topics. Learn more.

Healthcare Advisor

This online suite of interactive health care decision support resources helps you compare drug treatment options, select a physician, find and compare hospitals, and research common service costs.

Audio Health Library

Available 24/7, our Audio Health Library gives members access to information on over 1,600 topics.

Quit the Nic

Snuff out smoking for good with Quit the Nic. Phone consultations with nurses and educational resources will help you achieve a smoke-free lifestyle.

BlueHealthConnection Online Tools

Get a complete snapshot of your risks and ways to minimize them. Includes:

  • Drug Guide and Interaction Checker
  • Medical Encyclopedia
  • Health Risk Appraisals
  • Personal Health Records
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Discount Programs

Our products help members save money through the following programs:

Prescription Drug Discounts

Affinity Rx is our free prescription drug discount program. Eligible member simply present their ID card to receive discounts on prescription drugs.

Generic Drugs

Our prescription drug benefits encourage the use of generic drugs, which are an effective way of helping to lower health care costs.

BlueSafe for Michigan

BlueSafe is discount program at various Michigan retailers, BlueSafe saves our members money on certain safety and health equipment like bike helmets and life vests.

Naturally Blue

Our members can obtain complementary health services at a discount. Our Naturally Blue program includes services such as acupuncture, massage therapy and nutrition counseling.

Weight Watchers

By showing their identification card, our members receive a discount on Weight Watchers membership fees.

Payment Options

By mail

Send payment to the address on the coupon that accompanies your bill.

Automatic payments

Complete the Automatic Payment Enrollment Form (60K PDF) and mail it to us. If you prefer, fax your completed enrollment form to us at 313-983-2605. For more answers, go to Frequently Asked Questions — Automatic Payment Plan.

In person*

Detroit Customer Service Walk-In Center
500 E. Lafayette Blvd.
Detroit, MI 48226
(8:30 a.m. to 4:30 p.m.)


Southfield Customer Service Walk-In Center
27000 W. 11 Mile Road
Southfield, MI 48034
(8:30 a.m. to 4:30 p.m.)

* Note: Payments made at these locations are subject to the same routing process as payments made by mail, so your payment will not be applied immediately to your account.

Internet banking

Ask your bank about making Blue Cross Blue Shield of Michigan one of your "payees" when paying bills online. This way, you can make one-time payments to BCBSM when it's convenient for you.



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