Administrative training for professional providers
BCBSM is offering billing and web-DENIS seminars for professional billers across the state. This is part of our ongoing commitment to make it easier for you to do business with us.
These seminars are designed for new billers or office personnel who haven't attended these classes in the past two years and want to learn the newest ways to do business with BCBSM.
To show our appreciation for your participation with BCBSM, all seminars are free to providers.
Each seminar is a half-day session, with the exception of the web-DENIS class for Physicians and Professionals, which lasts one full day.
- Check-in for morning sessions is 8:30 a.m.; class runs from 9 a.m. to noon.
- Check-in for afternoon sessions is 12:30 p.m.; class runs from 1 to 4 p.m.
- Check-in for full-day sessions is 8:30 a.m.; class runs from 9 a.m. to 4 p.m.
- Webinar participants should log in 10 minutes before the session begins.
Available Seminars
Best Practices Enroll ![]()
This class covers helpful hints about billing practices and tips to improve reimbursement.
Billing Basics Enroll ![]()
This class is intended for professional providers using the CMS-1500 claim and presents an overview of member eligibility and benefits, online resources, helpful hints about standard billing practices and claim issues.
BlueCard® Enroll ![]()
This class component provides information about processing, reimbursement and appeals for claims submitted for out-of-state contracts.
Coordination of Benefits Enroll ![]()
This class component explains COB, different types of COB, processing rules and Medicare and group health care coverage, and specific billing issues.
Electronic Funds Transfer Enroll ![]()
This class component provides an explanation of the process and registration instructions for this required form of reimbursement.
Informational Sessions Enroll ![]()
This class addresses recent changes and updates in BCBSM medical, reimbursement and benefit policies for all provider classifications.
Internet Claims Tool
This class component explains the basics of our free electronic claim submission tool designed for participating providers who exclusively submit paper claims.
Medical Dental Billing Enroll ![]()
This class provides an overview of billing guidelines and tips for dental services billed under a provider's medical provider identification number.
Medicare Advantage Enroll ![]()
This class is for new and experienced professional and facility billers and covers an in-depth review of processes, updates and related BCBSM policies.
Medicare Advantage Update
This class includes information about policy, billing and reimbursement updates and is designed for experienced billers.
Mental Health Providers
This class provides a review of BCBSM medical, reimbursement and benefit policies for mental health providers, in addition to specific billing instructions for participating providers.
Professional Claims Adjustment Enroll ![]()
This class component explains the process that may be used for simple adjustments on previously submitted claims.
Provider Enrollment and Data Management Enroll ![]()
This class component provides an overview of enrollment websites, application processes, forms to submit and the self-service tool for group administrators and allied health professionals.
Web-DENIS and Benefit Explainer Enroll ![]()
This class covers basic information on benefits, eligibility, claims tracking, tips on using Benefit Explainer and detailed demonstrations of all information available through this tool.
General Information
- You must register at least five days prior to the first day of the class. Any registration received fewer than five days in advance will not be accepted.
- Submit one form for each individual and each seminar.
- If the seminar you selected fills before we receive your registration, we will place you on a waiting list and notify you if an opening becomes available.
- Visit Locate Us to get directions to the seminars at the BCBSM locations. For the other locations, please call the number listed after the seminar site for directions.
- Lunch is not included with the seminars, but restaurants are located near the seminar sites.
- If you need a copy of the ICD-9-CM or CPT manuals, please call your local bookstore.
- To cancel your registration, or if you need more information, please call Jeffrey Holzhausen at 313-983-2106.
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